المساعد الشخصي الرقمي

مشاهدة النسخة كاملة : احتاج مساعدتكم لا تخيبوني



ملاك من نور
30-04-2013, 11:54 AM
السلام عليكم
احتاج مساعدتكم ما تخيبوني
عندي امتحان وهو كتابة رسالة والحالة موجودة يا ريت اللي بيقدر يكتبلي الرسالة يساعدني بكون ممنونة

You are now ready to write your FULL business letter. On a separate piece of paper, write a letter of complaint using the details that follow. Use your course material as a guide, and be sure to include all the necessary addresses, dates, and proper opening and closing. Your letter should contain at least 250 words.

You ordered 5 DVD movies from an online retailer, FilmClipz, to the value of £99.99. You gave them your credit card details and were told shipping would take three to five days. It is now ten days since you placed your order, but no DVDs have arrived. You have emailed FilmClipz twice, but you have received no reply. This morning you checked with your bank and found that your credit card was billed for £99.99 on the same day that you placed the order.
From the website you learn the Customer Services Manager is a woman named Claire Troy. Write to her to complain. Think about what you want FilmClipz to do, and include that information in your letter. Here are the addresses you will need to write the letter. Use today’s date.
The company address is: FilmClipz, Cheapside, Golden City, GL7 9EX
You live at: 35 Pleasant Crescent, Niceton, Bright City, BC7 5AD


وشكرا للجميع

ملاك من نور
03-05-2013, 02:35 PM
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